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V. Major Finding and Discussion

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development of the technology in education, after collecting data about technology use,

we had to show them in the chart below.

Chart 1: Usage of technology in universities

Looking at the bar chart, we can see that most students and teachers (86% of students

and 75% of the teachers who do this survey) said that their universities are using

technology in learning and teaching. It means that the technology is very common in

education at the University. Only a small portion of students and teachers surveyed said

that their universities have not yet to apply technology to the study, account for 14% of

the students and 25% of teachers surveyed.

Although studying and teaching in the technology environment, not all students and

teachers would also be satisfied with the use of technology in schools. Based on the

survey data, we have reviews and show it in the chart below.

Chart 2: The percentage of interviewee who satisfy or not about technology use in


Throughout this chart, we can see that the percentage of students satisfied with the

quality of the technology in the universiy is 52% nearby the percentage of students who

not satisfied with this, account for 48%. This means that the quality of using technology

in university that we do survey have not yet good enough to satisfied the students. In

contrast, the majority of teacher satisfied with the quality of the technology in their

university with two-thirds of teachers (67%) of satisfaction and a third of the teachers

were not satisfied. Throughout this question, we can see that the number of students

who are satisfied and not satisfied were constituted and the majority of teachers satisfied

with quality of technology in their university.

5.1.2 Kinds of technology often used in classroom



Technology is considered as an instructional tool on business in general and education

in particularly. Technology has integrated into classroom in so many ways. In this report,

we had pointed out some kinds of technology often used in class and showed the

difference data about technology that often used in classroom.

Chart 3: Kinds of technology that often used

This pie chart gives information about kinds of technology that often used in university.

As is observed from the pie chart, we can see that the computer is the device are both

students and teachers use a variety of learning and teaching in the universities, with

42% of the students and 33% teachers choose to use regularly. Next, cellphone is the

device often used in learning with 45% of the students surveyed choose this answer.

8% of students admitted that they often use video recorder in their studies and only 5%

of students said they frequently used the projection screen in the study. , most teachers

account for 42% asserted that they often use a projection screen in the teaching and

25% of teachers choose answers other, which could mention the answers as they often

use the technology tools such as the digital equipment, digital network, internet services

or support software such as Microsoft Excel or Powerpoint.

In conclusion, there are some difference between students and teachers in the choice of

using the equipment. This comes from their purpose use is different so the regular use of

a device is also different.




Consumption of technology per day




Chart 4: Frequency of using technology per day

Based on the chart above, it can be easily to see that the majority of teachers

(account for 58.33%) said they often spend 3-5 hours per day for the using technology

for learning and teaching. Besides, there are up to 25% of teachers said they spend

more than 5 hours for use of instructional media technology and 16.67% of teachers

admitted that they spent 1-3 hours for the use of technology. Surprisingly, there are no

teacher would use the technology less than 1 hour per day for teaching. It can be seen

that teachers often spend most of their time in the use of technology to teach school. To

explain for this issue, we have directly interviewed teachers to know why they spend as

much time as such. The majority of teachers said that most of the lessons that they

teach all have to resort to the devices of technology to support and they have to teach

average 2-5 lessons per day. This is one of the reason make they have to spend a lot of

time for the use of technology in teaching.

On the other hand, the majority of students (approximately 42%) said that they


usually spend an average of 1-3 hours for the use of technology in learning. Besides,

students spend from 3-5 hours for the use of the technology are also quite big ,

accounting for 35.6% and 17.8% students said that they often spend more than 5 hours

to use the technology. Only a small portion of students with 4.95% stated that they often

spend less than 1 hour for the use of technology in learning equipment. Based on the

interview results, the majority of students complain that they have quite a lot of

homework so students must spend a lot of time in using technology to support their




Barrier when they applying technology in university .


Not all students and teachers can use technological devices easily, they also

have a number of barriers in applying technology in university. The researcher has data

and show it in this table below:









Lack of technical support

Resistance to change

Insufficient infrastructure

Lack of training













5.1.3 Teacher

5.1.6 25%

5.1.9 16.67%

5.1.12 16.67%

5.1.15 41.67%





on this data from this table, it is noticed that 25.75% of students said that they met

obstacles due to lack of technical support, 14.85% of students thought that they resist to

change, 27.72% of students admitted that their barrier when applying technology on

learning is insufficient infrastructure and 31.68% said that they lack of training for some

special technology tools. Figures collected from the teacher also has the same

percentage of students. The majority of teachers ( account for 41.67%) said that they

lack of training when using technology on teaching, 16.67% of teachers said they afraid

to change the method of teaching, 16.67% of teachers thought that they have difficulties

in using technology on learning due to they lack of infrastructure and 25% of teachers

said they met obstacles due to lack of technical support.


5.2 The advantages and disadvantages of using technology on learning environment







Chart 5: The advantage of using technology on learning environment

As is observe from this bar chart, the majority of both teachers and students

(account for 33.4% and 36.63% respectively) agree that the greatest benefit of the

technology is to bring the rich resources unlimited. In addition, 18.81% of students and

25% of teachers think the biggest benefit of the application of technology in education is

to create more motivated at work. Some students and teachers thought that the biggest

benefit is to help users with improve skills necessary to serve as a foundation for the

future. A small percentage accounted for 6.93% of students think that the benefits of

technology that saves precious resources. Finally, there is 9.91% of students and 25% of

teachers choose different answers. Combined with the results collected from the

interview survey, its may include a number of other benefits such as improve retention

information, save time, make learning and teaching become more interested and easier.

Moreover, a number of teachers interview also said that technology helps them to make

their work become more simplie, they can easily calculate the average score of students

in software excel or ease out exercises, discussion or connect with students by using






Chart 6: The disadvantage of using technology on learning environment


This bar chart gives information about disadvantages of using technology on

university in Hanoi. As we can see from this bar chart, the majority of students and

teachers (account for 44.5% of students and 33% teachers) admitted that the most

disadvantage of using technology on university is distraction. To better understand about

this problem, the researcher had done interview question. The majority of teachers and

students when asked about the described disadvantage of applying technology in

education, they said that using technology makes them easy distract and neglect

teaching and learning. When using the equipment and technology they easily fall into

other purposes, such as entertainment and easy to forget the main purpose. In addition,

15.84% of students said that using technology can foster cheating in university.

Technology abetting fraudulent check and increase the rate of students cheating (Shahla

Simin et al, 2013). Subsequently, 11.88% students and 16.67% teachers said that

technology can do hinder some basic skill. For example, when users abuse the

technology and spend much of their time to use it, it is easily to lose social skills such as

communication skills and be harmful to their lives in the long time. 14.85% students and

33.3% teachers believe that the use of technology can lead to inappropriate access.

They can inapproriate access to the information and sometimes its may have unsuitable

content. Finally, there are 12.87% students and 16.67% teachers choose different

answers. Combined with the results of interview methods, it can mention some other

damage they cited as sources of information are not reliable, the quality of information

they find may not be good and especially some interviewee believes that technology can

replace teachers in the future.




1. For students


For many students, learning is really boring and they only learned of the

compulsory situation. With the assistance of technology, it has been partially solved this

problem. First, the learning of the students seems to become easier with modern

technology equipment such as computers, mobile phones, ... Instead of manually

calculating complex formulas and easily confused, students can use directly the

computer with tools such as Microsoft Office Excel or SPSS and instantly they get

accurate results. However, not everyone is proficient in accessing and using it.

Therefore, providing all students with the knowledge and access to appropriate

technologies is essential. (Courduff, 2011). To accomplish this, the teacher can use and

specific instructions about the technology tools as part of the lesson. In the case of the

restricted hours, the teacher can have the extra class is the tutorial class to devote

whole sessions to tutorials about technology that pertains to subjects. On the other

hand, to have an environment of modern learning, schools should invest facilities

infrastructure with full technological machinery necessary to connect the Internet to the

learning process is favorable and students can search for learning materials anytime.

(Tutkun, 2011). In case the student can access to the software and the website without

permission, it should be disabled and limited access to the software and the site to avoid

taking advantage of technology and the neglected influence results the set of students.

2. For teacher


Teachers should be allowed to set contacts to consultants, updated many models

and different pedagogical curriculum through technology. This not only helps teachers

have more knowledge than what they had, learn more from the foreign professors and

also help for their lectures became so compelling, attract more students. Besides,

schools should use technology that empowers teachers. Media platforms such as

Twitter, Facebook, Email allows for increased interaction between teachers and

students. (Aỗkaln, 2009)

3. Other recommendations:


To find out how to use technology effectively, we have conducted a survey with

teachers and students about ways to use technology effofectively and it obtained the

following results:



5.1.20 Student

5.1.23 61.38%

5.1.26 11.88%

5.1.21 Teacher

5.1.24 50%

5.1.27 16.67%



Support active

5.1.29 15.84%

5.1.30 8.33%


Diversify your

5.1.32 10.9%

5.1.33 25%





Do not misuse

Improving Information


teaching/ learning.

5.1.34 Others


As we observe from this table, the majority of students and teachers said that the

best way to use có technology most effectively is do not misuse on using technolgy.

Besides, 11.88% students and 16.67% teachers thought that improving information

transfer is the best recommendation to use technology effectively. Moreover, 15.84%

students and 8.33% teachers believed that support active learning is the way to use

technology effectively. Finally, 10.9% students and 25% teachers said that to use

technology effectively, we should diversify to our teaching and learning.


Some other suggestions we received from the interview survey as schools

should encourage students and teachers to use the technology and organization of

classroom instruction using technology.




The implementation report encountering some limitations as follows: Since time

is limited, the researcher can not do surveys with many students and teachers, this leads

to the sample size may be inaccurate when representatives for students and teachers in

universities. There is probability of a few mistake to a limited extent. Through this report,

its may have noticed that technology have a greatly affect to the quality of teaching and

learning in universities. Its direct impact on the outcome of the students in particular and

the process of teaching and learning in general. Its bring lots of benefits for both

teachers and students but if they do not use information technology properly,its will

cause some detrimental to them. Throughout this study, we hope readers can learn and

draw out the experience to use technology information most effectively.



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